Privacy Policy

Last Updated: January 2024

Introduction

Maple & Grill ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website rivolunroa.store or make a reservation with us.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation inquiry through our website
• Contact us via email
• Subscribe to our communications
• Visit our establishment and provide information

Personal Data

The personal information we may collect includes:

• Name and contact information (email address)
• Reservation preferences and dietary requirements
• Communication records and feedback
• Website usage data and analytics

How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your reservation inquiries
• To communicate with you about your dining experience
• To accommodate dietary restrictions and special requests
• To improve our services and website functionality
• To send promotional communications (with your consent)
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose
• Contract: When processing is necessary to fulfill a reservation or inquiry you have made
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services
• Legal Obligation: When we are required by law to process your data

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Reservation data is typically retained for up to two years following your last interaction with us.

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in our operations (e.g., email services, analytics platforms)
• Legal authorities when required by law
• Professional advisors acting as processors

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at:

Maple & Grill
247 Richmond Street West
Toronto, Ontario M5V 1W2
Canada
Email: [email protected]